Welcome to Bilston Car Hire. These Terms of Service govern your access to our website and vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance information, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Bilston, drivers must be at least 21 years old, though age restrictions may differ based on vehicle type, with extra fees applicable for those under 25. A valid, full driving licence appropriate for the vehicle category is required, along with identification and proof of current address. Additionally, valid payment information and a security deposit must be provided, along with any other requirements outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made via our website, over the phone, or directly at our Bilston office. A deposit may be necessary to confirm your booking. The total payment and a security deposit are usually required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
4. Car Pickup and Drop-off
- Upon collecting your vehicle, it is essential to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed by both parties. The vehicle should be returned in the same state as when it was picked up, accounting for standard wear and tear. Any new damage will be evaluated and charged accordingly. It is also important to return the vehicle with the same amount of fuel it had at the start of the rental; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please inform us if you expect to return the vehicle later than agreed. You will be liable for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Coverage
- All rentals come with basic third-party insurance included. For comprehensive coverage details and excess amounts, please refer to the Rental Agreement. Additional insurance options may be offered to help lower your financial liability. Review these options thoroughly. You are liable for any damage or loss up to the insurance excess amount, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and modification policies differ based on the type of booking and the notice provided. For specific information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for any illegal activities is prohibited. This includes racing, off-roading, or engaging in any dangerous driving practices. Transporting hazardous materials is not allowed. Sub-letting or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Additionally, the vehicle must not be used for purposes it was not intended for, and you must adhere to passenger and weight limits. Driving beyond the agreed geographical area requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed under English and Welsh law, Car Hire Bilston is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for claims will not exceed the rental amount paid in the previous 12 months. This limitation does not affect our liability for death or personal injury due to negligence, or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Bilston Contact Details
For inquiries regarding these Terms, please reach out to us:
Bilston Car Hire Services
Riverside Way, Bilston, WV14 0RA, UK
Contact Number::
441384660132