Bilston Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Fulfillment and Contract Obligations:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm that you meet our rental criteria. We also streamline the processes for collecting and returning vehicles. Additionally, we manage payment transactions, including deposits and any applicable charges.
• Customer Communication for Contract Fulfillment and Interests:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Permissions in Bilston:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement (Legitimate Interest):
  • Evaluating website interaction to refine user experience and functionality. Conducting research to improve our vehicle selection and service offerings.
• Legal Compliance in Bilston:
  • Adhering to local laws, regulations, and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing conflicts and upholding our terms of service.

Information Sharing Practices

Information Sharing Practices

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This encompasses encryption, access controls, secure server environments, and routine security evaluations. However, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for the duration necessary to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of time we retain this information depends on the specific type and the context in which it was processed.

Your Rights in Bilston

Your rights under UK data protection law in Bilston

• Accessing Your Data Rights: Obtain a copy of your personal information records.

To exercise your rights, contact us using the information below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie preferences via your browser settings, allowing you to control how these technologies interact with your online activities.

8. Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Bilston Car Hire Contact

For inquiries regarding our Privacy Policy or data practices, please reach out: